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We, as Vestel Ticaret A.Ş. (the "Company"), make use of various technologies such as cookies, pixels, GIFs, etc., to improve your experience during your use or visit of our websites ("Website"), applications or all similar online or offline platforms (all mentioned platforms shall collectively be referred to as the "Platform") offered to your use in digital environment.

Cookies are small text files which we store on your device when you visit our website. These cookies are sent back to us every time you access our website subsequently. This allows us to recognise you, for example, or makes navigating our website easier for you thanks to the information stored in the cookies.

We do not share the information stored in the cookies with third parties without your express permission.

The use of such technologies performed in accordance with the legislation we are subject to, particularly with the General Data Protection Regulation ("Law").

With this Cookie Disclosure Policy, the usage purposes for which Cookies will be collected during the use of the Platforms and how you can control these Cookies will be explained to your side.

You can opt out of using the cookies we use on our website and in our application, change their types or functions, or add new cookies to our website. Therefore, we reserve the right to change the provisions of this Cookie Policy at any time. Any changes made to the current Cookie Policy shall become effective at the time they are published on the website, in the application or any platform open to the public. Latest update information has been provided at the end of the text.


1.Method and Legal Grounds to Collect Cookies 

Cookies which are obtained within the scope of your visit to our applications or our website and which are technically required to perform the primary functions of our website will be collected based on the legal grounds for the legitimate interest of the our Company as stated under the Law. Cookies collected for preference, statistics and marketing purposes can only be collected only upon your explicit consent.

You can always manage the use of cookies from the Manage Cookies section.

Your collected personal data may be shared with our suppliers limited to the fulfillment of the purposes specified under this Cookie Policy and in accordance with the legislation.


2.Cookie Types According to their Duration

(a) Session Cookies  These Cookies are temporary and they disappear upon closing the browser or the termination of the session. 

(b) Permanent Cookies  These Cookies are those that remain on your hard drive until you delete them or your browser automatically deletes them depending on their expiry date. The expiry date of Permanent Cookies are predetermined even if such vary.  


3.Types of Cookies According to Provenance

 (a) First-Party Cookies  As the name suggests, first-party Cookies are those placed on your device by our Platforms. 

 (b) Third-Party Cookies These Cookies are those placed on your device not by our Platforms you visit, but by the advertising third parties performing analytics systems. 


4.Cookies Used on Our Platforms

Strictly Necessary Cookies

The use of certain Cookies is imperative for our website and application to function properly. For example, authentication cookies which are activated when you log in to our website allow your session to continue when you switch to different pages within our website. 

Name
Provider 
Party 
Purpose
Expiry
PHPSESSIDHITACHI1. partyHOLDS USER LOGIN ACTIVITY
1 year
COOKIEPREFHITACHI1. partyHOLDS USERS COOKIE PREFERENCES
1 year


Functional Cookies

These Cookies enable you to personalize the services offered on our website by remembering your preferences and choices on the website and the application. For example, they allow us to remember our choice of language or the font size chosen while reading a text.

Name
Provider 
PartyPurpose
Expiry
_gaGoogle3. partyAnalytics used to distinguish users
2 years
_gidGoogle3. partyAnalytics used to distinguish users
1 day
_hjIncludedInSampleHotJar3. partyHotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
1 year
_hjidHotjar3. partyHotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
1 year
_pk_id.1.fc50Matomo3. party(used to store a few details about the user such as the unique visitor ID)
13 months


Performance Cookies 

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All the information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Name
Provider 
PartyPurpose
Expiry
_gaGoogle3. party
Used to distinguish users.
2 years
_gidGoogle3. party
Used to distinguish users.
24 hours
_gatGoogle3. party
Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.
1 minute
AMP_TOKENGoogle3. party
Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
1 year
_gac_
Google3. party
Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more. 
90 days
__utmaGoogle3. party
Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
2 years from set/update
__utmtGoogle3. party
Used to throttle request rate.
10 minutes
__utmbGoogle3. party
Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
30 mins from set/update
__utmcGoogle3. party
Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
End of browser session
__utmzGoogle3. party
Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
6 months from set/update
__utmvGoogle3. party
Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. 
2 years from set/update
__utmxGoogle3. party
Used to determine a user's inclusion in an experiment.
18 months
__utmxxGoogle3. party
Used to determine the expiry of experiments a user has been included in.
18 months
_gaexpGoogle3. party
Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.
90 days
_opt_awcidGoogle3. party
Used for campaigns mapped to Google Ads Customer IDs.
24 hours
_opt_awmidGoogle3. party
Used for campaigns mapped to Google Ads Campaign IDs.
24 hours
_opt_awgidGoogle3. party
Used for campaigns mapped to Google Ads Ad Group IDs
24 hours
_opt_awkidGoogle3. party
Used for campaigns mapped to Google Ads Criterion IDs
24 hours
_opt_utmcGoogle3. party
Stores the last utm_campaign query parameter.
24 hours
_hjIncludedInSampleHotJar3. party
Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
1 year
_hjidHotjar3. party
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
1 year
_pk_id.1.fc50Matomo3. party
(used to store a few details about the user such as the unique visitor ID)
13 months

   

Targeting Cookies  

We use Cookies to promote products and services to your side on our website or on platforms other than our website. Furthermore, we may cooperate with some of our business partners to advertise and promote some products to your side on or off our website. For example, Cookies can be used to track whether you have clicked on an advertisement you see on our website and whether you have benefited from the service on the website directed by that advertisement after the has appealed to your side.  

Name
Provider 
PartyPurpose
Expiry
_gaGoogle3. party
Used to distinguish users.
2 years
_gidGoogle3. party
Used to distinguish users.
24 hours
_gatGoogle3. party
Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.
1 minute
AMP_TOKENGoogle3. party
Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
1 year
_gac_
Google3. party
Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more. 
90 days
__utmaGoogle3. party
Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
2 years from set/update
__utmtGoogle3. party
Used to throttle request rate.
10 minutes
__utmbGoogle3. party
Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
30 mins from set/update
__utmcGoogle3. party
Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
End of browser session
__utmzGoogle3. party
Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
6 months from set/update
__utmvGoogle3. party
Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. 
2 years from set/update
__utmxGoogle3. party
Used to determine a user's inclusion in an experiment.
18 months
__utmxxGoogle3. party
Used to determine the expiry of experiments a user has been included in.
18 months
_gaexpGoogle3. party
Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.
90 days
_opt_awcidGoogle3. party
Used for campaigns mapped to Google Ads Customer IDs.
24 hours
_opt_awmidGoogle3. party
Used for campaigns mapped to Google Ads Campaign IDs.
24 hours
_opt_awgidGoogle3. party
Used for campaigns mapped to Google Ads Ad Group IDs
24 hours
_opt_awkidGoogle3. party
Used for campaigns mapped to Google Ads Criterion IDs
24 hours
_opt_utmcGoogle3. party
Stores the last utm_campaign query parameter.
24 hours
_hjIncludedInSampleHotJar3. party
Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
1 year
_hjidHotjar3. party
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
1 year
_pk_id.1.fc50Matomo3. party
(used to store a few details about the user such as the unique visitor ID)
13 months


What types of personal data do we receive through cookies?

Examples of the types of personal data we receive through the cookies we use are listed below. This includes information we access directly from your device without storing or accessing a file:

  • Cookie browser data: cookie identifiers, time/date, services/products selected, whether and to which cookies you have consented;
  • Device data: device type, screen resolution, operating system version, browser rendering core, its version and basic settings;
  • Log data: Time and duration of usage of our website and search data;
  • Location data: Data about your country of access as proclaimed by your device;
  • Behavioural data: Data about your usage of our website that we may process if you visit or use third party sites or applications to cooperate with us, and data on how you participate with the content of our website (such as pages visited, if you came from a marketing campaign, button clicks etc.)


5.How can You Control the Use of Cookies?

The preferences of our visitors and users regarding the use of cookies and similar technologies are constitute the basis for us. However, cookies which are essential for the Platform to operate must be used. Furthermore, we would like to remind you that in the case some Cookies are turned off, certain functions of the Platform may not partially or completely work.

You can always manage your preferences in the Manage Cookies  section.

Please note that using the tools might include transfer of your data to recipients outside of the EEA where there is no adequate level of data protection pursuant to the Law (e.g. the USA). Also in that third there might not be a supervisory authority and/or data processing principles and/or data subject rights might not be provided for in the third country.

The information on how you can manage your preferences for cookies used in the Platform is as follows:  

  • Visitors have the ability to customize their preferences for cookies by changing the browser settings where they display the Platform. If the browser used offers this option, it is possible to change the Cookie preferences through browser settings. Thus, even though it may vary depending on the options offered by the browser, data subjects have the option to block the use of cookies, choose to receive notifications before the cookie has been used or simply disable or delete some Cookies.
  • While preferences may vary depending on the browser used, it is possible to find the general explanation about this issue at the address   https://www.aboutcookies.org/   . The cookie preferences may be needed to be adjusted separately for each device that the visitor accesses the Platform.
  • Click here to turn off the Cookies managed by Google Analytics.
  • Click here to manage the personalized advertisement experience provided by Google.
  • Preferences in terms of the cookies used by many companies for their advertising activities can be managed through Your Online Choices.
  • The mobile device settings menu can be used to manage Cookies over mobile devices.  
  • You can customize your preferences regarding cookies by changing your browser settings. 


Adobe Analyticshttp://www.adobe.com/uk/privacy/opt-out.html
AOLhttps://help.aol.com/articles/restore-security-settings-and-enable-cookie-settings-on-browser
Google Adwordshttps://support.google.com/ads/answer/2662922?hl=en
Google Analyticshttps://tools.google.com/dlpage/gaoptout
Google Chromehttp://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Internet Explorerhttps://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
MozillaFirefoxhttp://support.mozilla.com/en-US/kb/Cookies
Operahttp://www.opera.com/browser/tutorials/security/privacy/
Safarihttps://support.apple.com/kb/ph19214?locale=tr_TR


6.User rights

 To ensure complete control over your information, you have a comprehensive set of rights that you can use to manage how we process your data.

Your rights

Should you have cause for complaint, you can find an outline of your rights below.

Your right to information about your data 

We will provide you with information about the data we hold about you on request.  

Your right to correct and complete your data

We will correct inaccurate information about you if you notify us accordingly. We will complete incomplete data if you notify us accordingly, provided this data is necessary for the intended purpose of processing your data.

Your right to delete your data

We will delete the information we hold about you on request. However, some data will only be deleted subject to a defined period of retention, for example because we are required to retain the data by law in some cases, or because we require the data to fulfil our contractual obligations to you.

Your right to have your data blocked

In certain legally determined cases, we will block your data if you would like us to do so. Blocked data is only further processed to a very limited extent. 

Your right to withdraw consent

You can withdraw consent given for your data to be processed with effect for the future at any time. The legality of processing your data remains unaffected by this up to the point at which your consent is withdrawn.

Your right to object to the processing of your data

You can object to the processing of your data with effect for the future at any time, if we are processing your data on the basis of one of the legal justifications set out in article 6(1e or 1f) of Regulation (EU) 2016/679. In the event that you object we will cease processing your data, provided that there are no compelling and legitimate grounds for further processing. The processing of your data for the purposes of direct marketing never constitutes compelling and legitimate grounds for us.

Your right to data portability

At your request, we can make certain information available to you in a structured, commonly used and machine-readable format.  

Your right to appeal to a regulatory authority 

You can lodge an appeal pertaining to data protection with a data protection authority. To do so, contact the data protection authority responsible for your place of residence or the data protection authority under whose jurisdiction we fall (named below).  


7.Your Point Of Contact For All Questions Relating To Data Protection

Please do not hesitate to contact us if you have questions relating to data protection

If you have any questions relating to data protection or exercising your rights, you can use the following contact information to get in touch with our data protection officer directly:

Vestel Ticaret A.Ş.
vesteltrade@vestel.com.tr
Organize Sanayi Bölgesi 45030 Manisa Turkey
Last Updated on: 29/04/2022